{"id":101,"date":"2026-10-12T20:23:10","date_gmt":"2026-10-12T20:23:10","guid":{"rendered":"https:\/\/errorx.co.uk\/?p=101"},"modified":"2026-10-12T20:28:31","modified_gmt":"2026-10-12T20:28:31","slug":"101","status":"publish","type":"post","link":"https:\/\/errorx.co.uk\/?p=101","title":{"rendered":"gas meter move broke my boiler"},"content":{"rendered":"\n<div class=\"wp-block-group errorx-example errorx-experience is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"errorx-eyebrow errorx-experience__company wp-block-paragraph\">SGN<\/p>\n\n\n\n<figure class=\"wp-block-image size-large errorx-experience__image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/errorx.co.uk\/wp-content\/uploads\/2026\/10\/IMG_5854-1024x576.jpg\" alt=\"\" class=\"wp-image-104\" srcset=\"https:\/\/errorx.co.uk\/wp-content\/uploads\/2026\/10\/IMG_5854-1024x576.jpg 1024w, https:\/\/errorx.co.uk\/wp-content\/uploads\/2026\/10\/IMG_5854-300x169.jpg 300w, https:\/\/errorx.co.uk\/wp-content\/uploads\/2026\/10\/IMG_5854-768x432.jpg 768w, https:\/\/errorx.co.uk\/wp-content\/uploads\/2026\/10\/IMG_5854-1536x864.jpg 1536w, https:\/\/errorx.co.uk\/wp-content\/uploads\/2026\/10\/IMG_5854-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-columns errorx-example__compare is-layout-flex wp-container-core-columns-is-layout-d55ad1a0 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column errorx-example__before is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group errorx-example-panel errorx-example-panel--wrong is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading errorx-example-panel__title\">What was the error?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Moved the gas meter, catalogue of errors including missed appointments,poor designed payment pages meaning i was doublecharged, lack of ownership, rude fitters and finally damaging the boiler to leave tenants without hot water. i then had to get an independent gas safe plumber to fix the boiler. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column errorx-example__after is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group errorx-example-panel errorx-example-panel--better is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading errorx-example-panel__title\">What would have been a better experience?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">following a complaint.. SGN sent a senior manager to come on site and hear first hand what went wrong. They then offered me \u00a3500 goodwill and thanked me for all my insights and promised to improve their process. who knows if that will happen. but I have to say I was impressed they sent someone in person.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>SGN Moved the gas meter, catalogue of errors including missed appointments,poor designed payment pages meaning i was doublecharged, lack of ownership, rude fitters and finally damaging the boiler to leave tenants without\u2026<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"errorx_company":"SGN","errorx_channel":"","errorx_happened_on":"2025-12-01","footnotes":""},"categories":[1],"tags":[],"class_list":["post-101","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/errorx.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/errorx.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/errorx.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/errorx.co.uk\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/errorx.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=101"}],"version-history":[{"count":3,"href":"https:\/\/errorx.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/101\/revisions"}],"predecessor-version":[{"id":105,"href":"https:\/\/errorx.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/101\/revisions\/105"}],"wp:attachment":[{"href":"https:\/\/errorx.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=101"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/errorx.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=101"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/errorx.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}