{"id":116,"date":"2026-10-12T21:08:47","date_gmt":"2026-10-12T21:08:47","guid":{"rendered":"https:\/\/errorx.co.uk\/?p=116"},"modified":"2026-10-14T11:00:28","modified_gmt":"2026-10-14T11:00:28","slug":"overcharging-for-consultant-appointment-2","status":"publish","type":"post","link":"https:\/\/errorx.co.uk\/?p=116","title":{"rendered":"overcharging for consultant appointment"},"content":{"rendered":"\n<div class=\"wp-block-group errorx-example errorx-experience is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"errorx-eyebrow errorx-experience__company wp-block-paragraph\">Hospital<\/p>\n\n\n\n<figure class=\"wp-block-image size-large errorx-experience__image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/errorx.co.uk\/wp-content\/uploads\/2026\/10\/Cheeky-Hospital-Consultation-Offer-1024x683.png\" alt=\"\" class=\"wp-image-126\" srcset=\"https:\/\/errorx.co.uk\/wp-content\/uploads\/2026\/10\/Cheeky-Hospital-Consultation-Offer-1024x683.png 1024w, https:\/\/errorx.co.uk\/wp-content\/uploads\/2026\/10\/Cheeky-Hospital-Consultation-Offer-300x200.png 300w, https:\/\/errorx.co.uk\/wp-content\/uploads\/2026\/10\/Cheeky-Hospital-Consultation-Offer-768x512.png 768w, https:\/\/errorx.co.uk\/wp-content\/uploads\/2026\/10\/Cheeky-Hospital-Consultation-Offer.png 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-columns errorx-example__compare is-layout-flex wp-container-core-columns-is-layout-d55ad1a0 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column errorx-example__before is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group errorx-example-panel errorx-example-panel--wrong is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading errorx-example-panel__title\">What was the error?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">booked a private medical consultation for my son, paid the \u00a3225 fee in advance. received a letter saying this was the max fee. 7 days later received an invoice for another \u00a394. Rung up to find out more.. was told we get \u201cthis call all the time\u201d . i asked to raise a complaint stating that this was fraudalent charge as the appointment letter categorically stated that the max fee was \u00a3225 and any further fees would be clearly explained. This could be a geniuine oversight but worse could actually be systematic fleecing of customers at a time when health is higher priority than the cost.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column errorx-example__after is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group errorx-example-panel errorx-example-panel--better is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading errorx-example-panel__title\">What would have been a better experience?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The private hospital should have immediately credited my account the fraudelent charge. they should then have offered me a goodwill gesture monetary or otherwise for bringing their procedural errors to their attention: poorly worded letters and lack of warning and acceptance of additional fees.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Hospital booked a private medical consultation for my son, paid the \u00a3225 fee in advance. received a letter saying this was the max fee. 7 days later received an invoice for another\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"errorx_company":"Hospital","errorx_channel":"","errorx_happened_on":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-116","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/errorx.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/errorx.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/errorx.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/errorx.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/errorx.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=116"}],"version-history":[{"count":4,"href":"https:\/\/errorx.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/116\/revisions"}],"predecessor-version":[{"id":137,"href":"https:\/\/errorx.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/116\/revisions\/137"}],"wp:attachment":[{"href":"https:\/\/errorx.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=116"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/errorx.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=116"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/errorx.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}